public sector management restructuring concept.

momentarily capital member jakarta soon will feel how obsolence public service that given from only perusaahaan penyedia and electricity energy supplier in indonesia, that is pln. mid up to end july month 2008 this, member jakarta will return to feel electricity putting out according to periodically by pln, with argumentation that is several supplier power station jakarta mangalami damage, so that paso electricity for indonesia capital experience deficit. society as costumer can not do anything, as proper as he is customer should always get optimal service. word ”monopoli ” lah that causes society never berkutik when state-owned corporation give a bad service. then where is function pelindungan consumer which during the time been braced by consumerism law appearance? ”sssttt don't say to whoes, that only completion, law permanent will so cover not bertuan”.

then bagimanakah so that country electricity company management pattern (pln) can be to company genuinely laid society as a(n) customer that must be given a good service from a organization that move in sector public? merely suggestion or a hope, pt. pln as one of [the] company that move at public sector, can adopted service concept prima in course of service that given to society as costumer, or can also apply total concept quality management (tqm). tqm introduce process development, product and service a organization systematicly and continual. approach this is out for involves all related parties and ascertain that experience and their ideas has contribution in quality development. there are some fundamental principles that provide a basis for to approach such, like to promoting environment berfokus in quality

when does service company country electricity (pln) seen to use to approach konsepsi public sector organization theory, so we can threaten in work osborne d. and t. gaebler. osborne d. and t. gaebler (1992) merefleksi this matter is in book reinventing government, where does writer identify 12 public sector organizations characteristics, that is:
1. hold rivalry between penyedia service
2. memberdaya society member with cause the loss of bit towards society
3. measures performance
4. berfokus not in input but in processes that produce outcome
5. guided by their aim (is point of view - not by rule) and law;
6. meredefinisi client as customer;
7. give choice to society member / customer
8. prevent problem before happen than overcoming that problem
9. decentralize authority and carry out partisipative management
10. using efficiently resource to produce money, and not merely misspend it

but such, to menerapan service concept prima, tqm or konsepsi public sector organization theory in body pln, really need a long-range process, go on continually and continual, because culture a organization very difficult to changed because mengindap bureaucracy pathology disease enough acute. factors that form organization culture likes power structure, administrate system, work process, leadership, predisposisi official and potential management practices to are change hindrance. sometimes power importantest at public sector is not found in organization, but a more regular found in larger ones system. tqm can be made part from a strategy to increase commitment lembaga- public institution to give best service to society.

by herbowo sampurno

reference:
haerudin, charity, “reformasi service publik”, bandung institute of governance studies, www. google. com
manan, abdul, 2005, “pemerintah soon make service standardization publik”, time, edition thursday, 24 februaries 2005
mulyadi, deddy, 2004, “mengharap public service optimal”, edition saturday, 07 augusts 2004, daily people idea
shihab, alwi, 2005, “meningkat service quality publik”, indonesia figure dot com (indonesia figure encyclopedia)

restructuring applications and revitalisasi public organization in region autonomy era

kolaborasi restructuring and revitalisasi public organization in region autonomy era more or less give information to society, how character and function from a organization. several law basements from region autonomy applications that is preced with menyepakatinya tap mpr number xv/mpr/1999 about region autonomy exertion, arrangement, distribution and national resource utilization with justice with finance counter balance between centre and region in order to republic of indonesia unity state, and mengeluarkannya uu no. 22 year 1999 about local government.

by caused by change system government in indonesia from has sentralistik be desetralistik, so every region necessary do to configuration to redo about system the government. region autonomy execution in the end give various implication towards government activity in region level. one of them towards development and local bureaucracy construction. with vast authority to region, so the implication berdemensi positive towards development and local bureaucracy construction concerns organization development and career aparatur local government. has chance to build appropriate government structure with region need, build system and administrative career pattern, with develop effective government management system (simon sumonjoyo hutagalung, “implementasi restructuring wisdom pemerintsahan region in order to autonomy execution daerah”).

hicks and gullet 1987 propose that change at one particular organization divisible be three change groups that is change teknologis, structural change and human change. change teknologis be structural type of change and change that cover new products with new processes, human change covers staff change while structural change is type of change that cover policies or new procedures. but follow nugroho in region autonomy context, every organization public must more memfokus restructuring pattern and revitalisasi organization public in four (4) matters that is:
1. perampingan functions should not be carried out by government, in public organization can shift job out but still has (outsourching), give thoroughly to outside party, or berasama-sama managed with outside party.
2. cause the loss of politrical appointy insides public organization is slurred side and configuring appropriate organization with public demand, must not always slender, effective prima facie.
3. build diametrical connection but functional with organisasai contra bureaucracy within reason as mirror from orgnisasi public
4. configuring orgnisasi public so that uniform sengan global public demand.
(rian nugroho, 2000, op cit, hlm 25-29)

in course of restructuring applications and revitalisasi public organization in autonomy era in the end doesn't reflect in beginning aim melakukannya restructuring and revitalisasi, when all changes in in organization public threaten in four matters that mentioned by nugroho. in reality in this time perampingan organization functions public turn into structure unfoldment pattern, so that term “miskin rich structure fungsi” which during the time is aim from a organization public only be a slogan merely. pattern manajerial that applied organization public in this time inclined berorientasi in profit without put forward kejahteraan and society welfare (civil society). region autonomy values which is on initially aim to make local government as central points in government exertion and development with mengedapan vast autonomy, real and responsible so that supposed can to increase efektifitas and efficiency in run government wheel with increase public service quality to society at various sector life, little not yet feeled change existence that mean

by herbowo sampurno